updates

There are 2 posts tagged updates (this is page 1 of 1).

A note about people taking the time on the Internet

I read a very interesting post through one of the linkblogs I follow. This link, through the blog kateva.org talks about how Facebook is experimenting with linking Groups and Pages, the two ‘community’ offerings by Facebook with the use of Saas affiliate marketing software. I’m part of a few groups and a few pages (I’ve cut down on the latter a lot in recent years because it’s mostly noise) and I see real value in merging the two and creating a single entity that simplifies group interactions on FB.

But what was interesting to me was John Gordon’s comment on the link – “I miss blogs that used to explain things like this.” Of course, he’s not talking about the change FB is bringing but the blog he’s linked to. The comment resonated with me because there’s something along those lines that I’ve been thinking about since some time now.

When the Internet began, people started filling out blogs and sites talking about the most mundane of things – small changes in their favorite newspapers, versions of textbooks and differences between them, software and the differences between versions, events of their days, to name a few. These discussions were then swept up by sites who collected these minutae, stripped out all ownership information, and presented the collected works as their own. This has been acceptable practice and what certain sites are borne out of (cough cough). This practice both helps grow the Internet at an exponential rate and harms the original authors as their work and name gets lost along the way.

So people on the Internet slowed down. Content creation moved from everywhere on the Internet to either large syndications or small blogs or forums. The large swathe of users on the Internet became consumers. This is part of the problem for most social networks – when a majority of people are consumers, only a choice few are creating value. Thus is born the consumer’s content creation – likes and shares and retweets and reposts. These became the content of today. I don’t have a problem with this.

My problem is with the loss of the minutae. That value that was once created on blogs and static pages is now created on reddit and stackoverflow and obscure forums, if at all. That often means that the type of value creation that I (and Gordon) am looking for has just about disappeared. If no one asks the question on Quora or Stackoverflow, no one answers what the changes FB is making look like.

What I’m looking for is even more specific. I am often faced with a very difficult choice – whether or not to update a particular software. With apps, it’s much more difficult because we notice those changes quickly and it is almost a split second decision whether to update or not (click that button!). Further, there are so many apps that we use and so many updates that get pushed through that it would be draining to discuss what each update brings to the table and whether it is destructive in any way for any specific scenario. For updates on a computer, there’s still some open discussion one can find. People take these a little more seriously and often it’s easy to find information about version changes and impact on systems similar to one’s own.

Let’s take a few examples –

I recently updated to the latest version of the WordPress app on iOS. It was on a whim and I paid dearly for that. The new update brings the ability to manage plugins on your WP blog. But the update is borked. One of my blogs has well over fifty installed updates (not all are enabled) and when I go into that blog, the app crashes and then keeps crashing. I’ve seen no update for this issue in the last two days and haven’t bothered to write up a report to WP for it. I learnt after a few tries that if I don’t open that blog’s admin page from my app, the app doesn’t crash (letting me use the app for other blogs). Presumably this has something to do with not loading the plugins list from that site. I wouldn’t know, I’ve not explored the issue further. Funny thing is, if I’d have waited a little and read a few reviews, I still wouldn’t have come across this issue because people usually don’t blog about specific versions of an app and I’d have to trawl through a bunch of issues pages on GitHub to find some mention of the issue.

The other example I have is of a BIOS update. I have the option of pulling in this update and I know that if I want to go exploring issues around it, I’ll find at least a few pages talking about people’s positive or negative experiences around it. Why the difference? Apps affect our lives just as much as BIOS updates do, because they take up more of our time now than computers do. The only thing is that BIOS updates are infrequent and cause system-wide failure. Plus, the BIOS update has been out there for a while and if it had been problematic, I would be able to find more information about it, and is a big problem since people love to use computers, for work, game or even listen to music using the 5.1 computer speakers 2017 that give the best audio quality to any computer.

There’s a hundred other things associated with these scenarios which I’ve ignored to simplify them – iOS is a closed garden, so the number of users who get affected by an individual app are much fewer than from any BIOS update; app updates are now automated so people don’t even have this dilemma that I have; there is a lot of software out there no one talks about and I’ve not included in my examples.

(By the way, I feel Apple should go the WordPress.org way. It should allow people to report back on app versions with respect to iOS versions, to say that, e.g. “2000 people report 100% compatiblity with iOS 11.2 for version 1.3 of this app”. This will give both us and them so much more information about how stables apps and updates are.)

People have stopped taking the time to talk on the open Internet about changes that affect us all. That’s because the return on investment of time and effort is all but enough to warrant this approach to life – documenting every small change.

That’s somewhat sad, frankly.

No updates please

I was an avid software updater. I would read the updates list, hit the update button and see the download happen. I enjoyed doing this manually because it’s a fun process to acknowledge all the work someone has put into this update that I’m downloading. In that sense, websites are no fun – they change suddenly and have no changelist to describe what all has changed and what new features are available.

But then I got bitten. First, on my iPad Mini (Series 1). iOS 9 slowed everything to a crawl. I still have use for the iPad, but it’s limited to two apps – Scrivener and Kindle. Everything else is basically unusable. I don’t even browse the web on it. It’s just easier to bring out my iPhone 7 Plus for that.

Then, went my Macbook Pro. The main reason is under-use. When I’m developing something, I’ll update the packages, update Xcode, get the latest and greatest of iTunes. But when I’m browsing or reading on it, Safari suffices. Chrome is a crybaby on OSX, so I dumped it and never looked back. Perhaps the lack of Chrome Sync is what drove my usage down? Not sure. All I know is that my Mac cries for updates and I deny it. I don’t even know what version of OS I have. It’s a pain to find out and keep track. I don’t have Siri on it. APFS, you ask? Not gonna do it.

Finally, the iPhone. Oh, the iPhone. I still enjoyed downloading and updating apps on it for the longest time. It’s the most used device I have (and I have the Apple Watch strapped to my wrist most of the day. It’s just not used in the same way). I have truly enjoyed watching app updates change the way I use my iPhone and what I keep on my main home screen.

Then, the inevitable happened. I got bitten. The app update didn’t mention that Terminology 3 was going to change one of the main features of the app – opening on the search view. I thought the cries of a thousand users would make the developer reconsider. I don’t even know where that debate went.

Then, I updated an app I was just trying and the developer put an ad at the beginning of the app, destroying the experience completely. I gave my first ever App Store review – a 1 star with a few choice bad words. I calmed down after a day and updated the 1 to 4 stars. But I made the developer notice. I made sure they understood that not mentioning the ads in the app update is the reason why they got the bad review. They changed the update text to include mention of the ads.

I don’t mind change. I’d just like to have it mentioned to me. Today, browsing the app updates page, I saw that Delta Dental had updated their app. I opened the details and all it said was “bug fixes”. There’s more effort made to inform users of what’s changing in SnapChat than what’s changing in an insurance company’s app. There’s technology for you.

Twitter changed. Instagram changed. Facebook changed. I see more ads and more crap ‘features’ in these apps that anyone around me. Maybe they’ve labelled me guinea pig?

One day, I updated Google Search’s app. There was a time I used it as my main search app. The app team had added Cards to the app. The feature destroyed the app. It had slowed down to a crawl, it was not even loading the cards properly and wouldn’t let me jump right into a search. Google eventually fixed the cards and made the thing faster, but the app’s main focus is still ‘showing information’ instead of letting me ‘search for information’. My main ‘search’ now happens through Safari – it’s got adblocking, it’s got session retention (Google Search app is crap for that), and it’s just nicer to use.

I’d like to remember what exactly it was that broke the camel’s back, but there’s just a very long list to look through. One day, I was just not updating apps with the same zeal and the same frequency. I realized that the release notes were a joke, and features were going to keep changing at whatever terrible pace the developers decided was right. I’m a developer, I know that it’s very easy to decide to change something (and very difficult to implement it). So I respect the devs who put hours into these updates. But I’m just not going to update apps (and OS versions) as frequently as they come out with them.

Since the last few days, we’ve been talking about iOS 11. My wife has been asking me to backup her phone and update it. She’s never been this excited about an OS update. But I couldn’t be farther away from it. I’m not excited about HEIF/HEVC. I’m not interested in iOS 11 ‘degrading’ my phone. I’m not even excited about all the bugs they’ll eventually iron out with a point release in a month or two.

But, I’ve readied my phone for it. I’ve deleted about thirteen thousand photos from my phone, primarily because I was tired of keeping them around (is it true that less storage used translated to better battery life?). I’ve taken a backup or two. Maybe I’ll update my phone today. Maybe I’ll update my wife’s phone first and see how that goes.

But app updates? No, thank you.